Training

Quality is assured through detail, review, investment and future focused solutions, internally and client services.

“PCB take the personal development of their staff seriously, providing quality training to develop skills and career aspirations”

About Training

Training is a fundamental pillar of our foundation stones and we therefore invest heavily in the training and development of all our Care and Support staff whom are charged with the responsibility of representing our services.

Our in-house courses are all classroom based, trainer led and fully assessed for competency through a review of learning at the close of each course before being signed off by one of our accredited trainers and certificated for a 12 month period only.

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The Care Certificate provides clear evidence to employers, patients and people who received care and support that you, the health and social care worker in front of them, have been trained to a specific set of standards. It gives everyone the confidence that you have the skills, knowledge and behaviours to provide compassionate and high quality care and support.

The 15 standards covered in the Care Certificate now supersede the previous National Minimum standards and the Common Induction Standards combined and are a mandatory element for those working in Health or Social Care.

This is a theory course and is designed for anyone who in the execution of their work could be called upon to move a load from one area to another using bodily force. It will provide the learner with the knowledge and skills required to carry out moving and handling of a load and be able to apply the principles in practice within their workplace. When referring to “load” the principles of the course cover inanimate objects. We would wholly recommend that this course is delivered in conjunction with the Moving & Handling Practical course. All personnel working within a Health or social Care setting should have a sound knowledge of moving and handling.

This is a practical course designed to ensure that the learner is working to current moving and handling guidelines, alleviate any poor techniques that they may have adopted and minimize the risk of injury to themselves or the service user. This course is suitable for all workers within the health and social care sector and is strongly recommended as a must, following delivery of the theory element.

Delegates will become involved in demonstrations of safe practice using a range of techniques when moving a variety of inanimate loads as well as when moving clients and through the use of a variety of specialist equipment.

This theory course will benefit those who are entering the workplace for the first time, either as part of a work experience programme or at the start of employment by providing an awareness of key Health & Safety issues and the part that they should play in keeping themselves and others free from harm at work. It may also form part on an annual refresher as part of best practice as all training is refreshed annually or in line with any changes in legislation.

Successful completion of the training will enable delegates to understand the importance of Health & safety in the workplace, the scope of hazards and risks in the workplace including a range of workplace conditions that can affect Health & safety. It also satisfies standard 13 of the Care certificate.

This course is aimed at any person who is expected to respond to a fire alarm or may actually be confronted by a real fire. This is a theory based course that is a minimum requirement for all new staff working in any industry as well as providing additional learning for those specifically working in the health and social care sector, addressing evacuation of service users and using specialist equipment in the support of those with mobility issues . It covers current legislation, maintenance and employer responsibilities.

This course is designed for all staff working in the care sector. It is constructed so that learners are given the under-pinning knowledge and practical skills to manage an emergency situation. The programme complies with the Health and Safety (First aid) regulations 1981 and the resuscitation Council (UK) Guidelines 2005. The course is particularly useful to provide base knowledge for new care staff or those wanting to progress to the fully accredited 3 day qualification or as a refresher for those that hold the 3 day qualification. It also satisfies standard 12 of the care certificate.

This is a theory course that aims to provide the delegate with the knowledge and skills required to control and prevent the transmission of infection or contamination within a care environment and is designed for anyone who works within a healthcare setting or when providing personal care in a service users home.

All personnel working within the health and Social care sector should have a sound knowledge of Infection Control. Preventing and controlling infections is of significant importance in all health and social care environments and this course is designed to both equip those who are new to care as well as a mandatory refresher to those with any level of existing experience. It also satisfies standard 15 of the new Care Certificate.

This is a theory course and is designed for anyone, who in the execution of their work, may come into contact with areas where food is prepared, cooked and handled. This course is aimed at those employees who are new to their role and is particularly focused on care and nursery staff or those working in similar settings. It is structured to give learners an in-depth knowledge of good food hygiene and safety issues and meets food industry recommendations, with reference to employees preparing, cooking and handling food in their work environments.

This is a theory course and is designed for all care staff that work in the Health and social Care sector including residential, respite and domiciliary. It will be invaluable for carers, supervisors, trainers and managers working with older people, vulnerable adults and service users living in their own home. It aims to ensure that the learner has the knowledge and understanding of how to recognise and report abuse within the work place, ensuring they are working to the local Multi-agency Safeguarding Adults Procedures. It is also suitable for care staff, residential or domiciliary care workers undertaking the care certificate and it meets Standard 10 of the care certificate.

This is a theory course and is designed for all care staff that work in the Health and Social Care sector including residential, respite and Special Educational Needs. It will be invaluable for carers, supervisors, trainers and managers working with children. It aims to ensure that the learner has the knowledge and understanding of how to recognise and report child abuse within the work place, ensuring they are working to local Multiagency Safeguarding Procedures. It is also suitable for care staff, residential or domiciliary care workers undertaking the care certificate and it meets Standard 11 of the care certificate.

The Care Quality Commission has recommended that all personnel working within the Health and Social Care profession, that could be called upon to administer medication, should have a sound knowledge about the process of administering medication. This course this therefore designed to provide the learner with an overview of the process of administering medication and is suitable for all workers within the Health and Social Care sector.

Person Centred Planning (PCP) provides a way of helping a person plan all aspects of their life, thus ensuring that the individual remains central to the creation of any plan which will affect them. The person remains in control over how these plans are made, who is to be involved in them, how they are to be recorded, and whose help they will need to make the plans happen. Person centred plans need to be revisited regularly as a person’s requirements naturally change over time. The PCP training course enables participants to understand the importance of seeing people as unique individuals who require unique interventions designed to meet their needs.

This course also meets standard 5 of the Care Certificate.

Equality and diversity is important for both staff and service users. This course will explore the ways in which we could be treating people unfairly and not providing choice. We will look at people’s values, choices, wishes and rights, including protected characteristics, exploring ways in which these are taken from people in the simplest of ways. This is a theory course, delegates will be asked to take part in group exercises, open discussions and to complete a Review of learning .We will be discussing service user’s rights and the rights of people in general. This course is designed to assist in giving Person Centred Care. This course also meets standard 4 of the care certificate.

Dignity and Respect means different things to all of us, for some it means someone being Polite, being treated fairly or just acknowledging, the validity of differing views on any given topic. This theory based training course presents Dignity, Privacy & Respect in a format that is both easy to digest and apply to the work environment and recognises the concept of working in a Person Centred way with the service users collaboration and consent, as far as that is possible. It will benefit all employees who work within a Health and Social Care environment and the course also meets standard 7 of the care certificate.

Record keeping is an essential part of Social Care practice due to the vulnerability of people receiving care services. Keeping good records is as important as the rights of the service user and should never be undervalued or seen as just extra duties; but realised as an essential element of the complete service delivery.

Designed to enable healthcare assistants to develop the appropriate knowledge and skills in monitoring and recording certain observations. Suitable for all healthcare assistants (Bands 2-4) who are expected to perform and record observations as part of their daily clinical duties. The HCA must have been in their post for a minimum of 6 months. The training may also be adequate for healthcare assistants who feel their skills and knowledge could benefit from current practice.

This is a theory course and is designed to raise awareness of individuals as to the need for risk assessments in the work place. The course requires candidate participation and everyone who attends will have to demonstrate that they can complete a number of risk assessments in their workplace. The course is interactive and participatory, ensuring safer working environments for all. We would recommend that all new staff should complete the six hour course and established staff complete the three hour session.

With increasing concerns and media reports about the malnourishment of those who are in receipt of health and social care services, this is an essential course for nurses, carers and support workers involved in planning and providing care for vulnerable adults. Participants will have an increased understanding of the detrimental health effect that dehydration and malnutrition can have on an individual and will learn what measures they can take or put into place in order to ensure that their service users receive adequate hydration and Nutrition. This course also meets standard eight of the care certificate.

Skills, Knowledge and Behaviours

We provide ALL mandatory courses, a full suite of specialist options designed to support bespoke packages and more complex needs are also available, together with the full framework now required of the New Care Certificate, which replaces the common induction and National Minimum standards.

Delivery may be via our dedicated training facility within the Midlands Hub, at a client’s premises, within a service users home, or as a combination to afford practical application or support of a clinical lead within the more complex of packages.

Whilst all associated training is free at the point of delivery for our contracted staff, any of our courses may be purchased and again supported through our own facilities or within your own service.

Download a PCB training brochure and request a training quote now.