Congratulations to Simran!

N-Trust would like to congratulate Simran Phokela on the successful completion of her Probationary Period and welcome her aboard as a Permanent member of the team.

Simran is pictured here with Ashley Ratcliff, the hub Manager, and some of her colleagues, who coincidentally are all members of the Vino Club? Giving Simmy (as she likes to be called) a warm welcome to the team. Simran has been supported throughout her structured training program by Ashley championing a “Buddy System” approach, where all duties are learned through practical application and “hands on” experience. Therefore, Simran offers a level of independence and added value to the team on an immediate footing and clients can be rest assured that she is fully integrated into our culture.

Ashley commented that “Simran is a joy to work with, her thirst for knowledge and willingness to take on-board new skills is limitless, she has a sunny disposition, eye for detail and sense of propriety. Whilst we operate in a target driven environment and all are slaves to time, Simran doesn’t yield to pressure for short cut’s or half measures and therefore demonstrates a maturity beyond her years. I’m very happy to call Simran a member of my team and believe that she is one to watch.

Simran is part of our trainee program, which is a bespoke in-house course, designed to home-grow consultants that embody the culture of our business proposition without the contamination of mixed messages from conflicting ideals. N-Trust are a recruitment specialist with a difference and that difference needs to be experienced to be understood, this is as true for our internal staff as it is for our clients. So, the probationary period is as much a measure of an individual’s character and integrity as it is their innate ability to understand the business model we promote.

The trainee program encompasses a 12-month course, during which time Simran will be schooled in ALL aspects of recruitment within the Health and Social Care sector, in preparation of her becoming a true 360-degree consultant. This will enable her to manage client requests and entire accounts, through a “root to branch” methodology. This complete understanding of the organic process is further enhanced by field exercises, where Simran will be fully engaged at the coalface.

N-Trust’s empathic approach to service provision is made possible by the “make up” of our operational team, the clear majority of whom are former care workers. Simran also falls into this category and following completion of her probationary period, she will be scheduled onto her Mandatory Refresher course and up-dates on Practical Manual Handling, together with medication training.

N-Trust’s training is trainer led, classroom based and provides for further integration into our client’s own service profiles as Staff like Simran bring that insight and understanding of their clients’ needs back into the training environment. So, whilst anonymity and integrity are assured, genuine need and working practice are addressed and catered for. Again, this informs our selection process and improves candidate assignment success and satisfaction ratio’s.

Simran commented that she was extremely happy to have navigated her probationary period and is extremely excited about kicking off her permanent career with N-Trust. She recently passed her driving test, which she considered to be life-changing and having now passed her Probationary period, she recognizes its equal value, importance and future potential for achieving her ultimate goals.

N-Trust are proud to have Simran as part of their team and would wish her every success in her future endeavours.

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PCB Care Team


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