PCB Wolverhampton receive a 5 star review
Another piece of fantastic feedback for the PCB Wolverhampton branch.
Amazing team in Wolverhampton, so welcoming. Couldn’t wish for a better start to the New Year. Thanks to Ash especially.
Another piece of fantastic feedback for the PCB Wolverhampton branch.
Amazing team in Wolverhampton, so welcoming. Couldn’t wish for a better start to the New Year. Thanks to Ash especially.
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PCB take a consultancy approach in supporting the fulfilment of your Permanent Vacancies, no matter what their category or salary range. We provide a raft of services designed to meet your exact needs and remain flexible on our pricing models whether that be for a single post or in the management of a national campaign supported by any of our service models.
All occupational health requirements as laid down by the Department Of Health (DOH) are met by documentary evidence and underpinned by CQC regulations. Additional and bespoke training is accommodated by our in-house facility for all HCA and CSW roles, providing full flexibility and speed of response no matter what the environment. We provide RMN/RGN/RNLD qualified nurses and a full range of Occupational health professionals, either on a Temporary, contract or Permanent basis to both the Public and private sectors.
Since 1997 PCB have been providing the highest quality staff to the wider child care service communities. We have a proud history of placing qualified Nursery Nurses, teaching assistants, play leaders, Managers and all associated roles. Special Educational Needs forms a core pillar of our service provision and we accommodate temporary, contract and all Permanent requirements.
One of the only certainties in life is that we are all going to die; yet in British culture we do not tend to talk about dying or have experience of watching someone go through the end of life process. This means we are generally ill prepared to support or care for individuals as they go through the end of life process. This interactive but sensitively facilitated course covers the essential information about death and dying and how to support someone through the end of life process, respecting the wishes and the Rite of Passage of the individual and their family. This course is targeted at nurses, carers, health care assistants, support workers and laypersons that may be involved in caring for someone who is going through the end of life process, or supporting the relative of a loved one who is dying.
The Learning Disability Awareness course aims to build on the understanding of what it means to have a learning disability. The course will cover lots of idea’s about how to support people with learning disabilities. The course is suitable for staff working in a variety of settings. The effect of learning disabilities throughout the lifespan is considered but there is particular emphasis on children, adolescents and young adults.
This course provides comprehensive exploration of epilepsy, developing your knowledge of the condition and providing practical advice that you can implement in your working practices. With around 1 in every 200 people suffering from epilepsy, it’s crucial that you now how to adapt your practice to support epilepsy sufferers in your care. If you witnessed somebody experiencing an epileptic seizure would you know how to respond and react? If not, this is the ideal training resource to broaden your understanding.
The mental illness awareness training course aims to build the capacity of health care workers in the field of mental health so that they are able to effectively respond to mental health needs of their Service users. It gives the learner an understanding of Mental Health conditions, how they can identify the symptoms associated with common mental health conditions and ways to deal with those conditions. It provides an insight into referring a person with a Mental Health disorder. This course also meets standard 9 of the care certificate.
The word Dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is caused when the brain is damaged by diseases, which means the symptoms will gradually get worse.
Dementia is a growing challenge to Health and Social Care provision and society in general. Our Dementia Awareness Training Course helps delegates understand what Dementia is, together with how and why Dementia manifests itself, so that individuals in support feel equipped to put into practice the practical responses to Dementia Care, supported by the concept of Person Centred Care.
A theory based course exploring behaviour in service users that may challenge care staff within their role and duties. This course will give the learner an insight of how to develop strategies to cope effectively when challenging behaviour manifests. It explores the possible courses and triggers together with the importance of behaviour linked to the difficulty of communication for many service users.The course is suitable for all staff working within the Health and Social Care sector. The course can be delivered and tailored to meet the needs and requirements of a number of scenario’s including dementia/learning disabilities.
With increasing concerns and media reports about the malnourishment of those who are in receipt of health and social care services, this is an essential course for nurses, carers and support workers involved in planning and providing care for vulnerable adults. Participants will have an increased understanding of the detrimental health effect that dehydration and malnutrition can have on an individual and will learn what measures they can take or put into place in order to ensure that their service users receive adequate hydration and Nutrition. This course also meets standard eight of the care certificate.
This is a theory course and is designed to raise awareness of individuals as to the need for risk assessments in the work place. The course requires candidate participation and everyone who attends will have to demonstrate that they can complete a number of risk assessments in their workplace. The course is interactive and participatory, ensuring safer working environments for all. We would recommend that all new staff should complete the six hour course and established staff complete the three hour session.
Designed to enable healthcare assistants to develop the appropriate knowledge and skills in monitoring and recording certain observations. Suitable for all healthcare assistants (Bands 2-4) who are expected to perform and record observations as part of their daily clinical duties. The HCA must have been in their post for a minimum of 6 months. The training may also be adequate for healthcare assistants who feel their skills and knowledge could benefit from current practice.
Record keeping is an essential part of Social Care practice due to the vulnerability of people receiving care services. Keeping good records is as important as the rights of the service user and should never be undervalued or seen as just extra duties; but realised as an essential element of the complete service delivery.
Dignity and Respect means different things to all of us, for some it means someone being Polite, being treated fairly or just acknowledging, the validity of differing views on any given topic. This theory based training course presents Dignity, Privacy & Respect in a format that is both easy to digest and apply to the work environment and recognises the concept of working in a Person Centred way with the service users collaboration and consent, as far as that is possible. It will benefit all employees who work within a Health and Social Care environment and the course also meets standard 7 of the care certificate.
Equality and diversity is important for both staff and service users. This course will explore the ways in which we could be treating people unfairly and not providing choice. We will look at people’s values, choices, wishes and rights, including protected characteristics, exploring ways in which these are taken from people in the simplest of ways. This is a theory course, delegates will be asked to take part in group exercises, open discussions and to complete a Review of learning .We will be discussing service user’s rights and the rights of people in general. This course is designed to assist in giving Person Centred Care. This course also meets standard 4 of the care certificate.
Person Centred Planning (PCP) provides a way of helping a person plan all aspects of their life, thus ensuring that the individual remains central to the creation of any plan which will affect them. The person remains in control over how these plans are made, who is to be involved in them, how they are to be recorded, and whose help they will need to make the plans happen. Person centred plans need to be revisited regularly as a person’s requirements naturally change over time. The PCP training course enables participants to understand the importance of seeing people as unique individuals who require unique interventions designed to meet their needs.
This course also meets standard 5 of the Care Certificate.
The Care Quality Commission has recommended that all personnel working within the Health and Social Care profession, that could be called upon to administer medication, should have a sound knowledge about the process of administering medication. This course this therefore designed to provide the learner with an overview of the process of administering medication and is suitable for all workers within the Health and Social Care sector.
This is a theory course and is designed for all care staff that work in the Health and Social Care sector including residential, respite and Special Educational Needs. It will be invaluable for carers, supervisors, trainers and managers working with children. It aims to ensure that the learner has the knowledge and understanding of how to recognise and report child abuse within the work place, ensuring they are working to local Multiagency Safeguarding Procedures. It is also suitable for care staff, residential or domiciliary care workers undertaking the care certificate and it meets Standard 11 of the care certificate.
This is a theory course and is designed for all care staff that work in the Health and social Care sector including residential, respite and domiciliary. It will be invaluable for carers, supervisors, trainers and managers working with older people, vulnerable adults and service users living in their own home. It aims to ensure that the learner has the knowledge and understanding of how to recognise and report abuse within the work place, ensuring they are working to the local Multi-agency Safeguarding Adults Procedures. It is also suitable for care staff, residential or domiciliary care workers undertaking the care certificate and it meets Standard 10 of the care certificate.
This is a theory course and is designed for anyone, who in the execution of their work, may come into contact with areas where food is prepared, cooked and handled. This course is aimed at those employees who are new to their role and is particularly focused on care and nursery staff or those working in similar settings. It is structured to give learners an in-depth knowledge of good food hygiene and safety issues and meets food industry recommendations, with reference to employees preparing, cooking and handling food in their work environments.
This is a theory course that aims to provide the delegate with the knowledge and skills required to control and prevent the transmission of infection or contamination within a care environment and is designed for anyone who works within a healthcare setting or when providing personal care in a service users home.
All personnel working within the health and Social care sector should have a sound knowledge of Infection Control. Preventing and controlling infections is of significant importance in all health and social care environments and this course is designed to both equip those who are new to care as well as a mandatory refresher to those with any level of existing experience. It also satisfies standard 15 of the new Care Certificate.
This course is designed for all staff working in the care sector. It is constructed so that learners are given the under-pinning knowledge and practical skills to manage an emergency situation. The programme complies with the Health and Safety (First aid) regulations 1981 and the resuscitation Council (UK) Guidelines 2005. The course is particularly useful to provide base knowledge for new care staff or those wanting to progress to the fully accredited 3 day qualification or as a refresher for those that hold the 3 day qualification. It also satisfies standard 12 of the care certificate.
This theory course will benefit those who are entering the workplace for the first time, either as part of a work experience programme or at the start of employment by providing an awareness of key Health & Safety issues and the part that they should play in keeping themselves and others free from harm at work. It may also form part on an annual refresher as part of best practice as all training is refreshed annually or in line with any changes in legislation.
Successful completion of the training will enable delegates to understand the importance of Health & safety in the workplace, the scope of hazards and risks in the workplace including a range of workplace conditions that can affect Health & safety. It also satisfies standard 13 of the Care certificate.
This course is aimed at any person who is expected to respond to a fire alarm or may actually be confronted by a real fire. This is a theory based course that is a minimum requirement for all new staff working in any industry as well as providing additional learning for those specifically working in the health and social care sector, addressing evacuation of service users and using specialist equipment in the support of those with mobility issues . It covers current legislation, maintenance and employer responsibilities.
This is a practical course designed to ensure that the learner is working to current moving and handling guidelines, alleviate any poor techniques that they may have adopted and minimize the risk of injury to themselves or the service user. This course is suitable for all workers within the health and social care sector and is strongly recommended as a must, following delivery of the theory element.
Delegates will become involved in demonstrations of safe practice using a range of techniques when moving a variety of inanimate loads as well as when moving clients and through the use of a variety of specialist equipment.
This is a theory course and is designed for anyone who in the execution of their work could be called upon to move a load from one area to another using bodily force. It will provide the learner with the knowledge and skills required to carry out moving and handling of a load and be able to apply the principles in practice within their workplace. When referring to “load” the principles of the course cover inanimate objects. We would wholly recommend that this course is delivered in conjunction with the Moving & Handling Practical course. All personnel working within a Health or social Care setting should have a sound knowledge of moving and handling.
The Care Certificate provides clear evidence to employers, patients and people who received care and support that you, the health and social care worker in front of them, have been trained to a specific set of standards. It gives everyone the confidence that you have the skills, knowledge and behaviours to provide compassionate and high quality care and support.
The 15 standards covered in the Care Certificate now supersede the previous National Minimum standards and the Common Induction Standards combined and are a mandatory element for those working in Health or Social Care.
Collaboration being an absolute tenant of our service, we invest heavily within communication and we are therefore never embarrassed to ask the obvious or for the obvious to be asked of ourselves. We realise that “the devil sits in the detail” so avoid assumptive conclusions preferring to take a client centred approach, opposed to simply relying on our experience and knowledge.
Making that initial decision to take a different route away from your well-worn, more familiar or traditional path, can quite often be a very daunting prospect as the task of “bridging the perceived gap” may appear to be far more risky than the potential rewards?
Rest assured that you don’t have to rely on faith as PCBs pedigree is actually built on 40 years Industry experience and is part of the national business, the gap personnel group! A leading provider of staffing and outsourced people related services with 23 specialist recruitment companies across 37 locations. The gap personnel group continue to evolve through innovation, service excellence, passion and a strong belief in its core values.
It’s this unbridled approach to wanting to become recognised as the best in class for everything it does, which provides you peace of mind and you can therefore rest assured that you are in the safest of hands. Feel empowered to make an informed decision and not an inspired one, call us today and discover the difference.
Never one to follow the TREND! PCB innovate and adapt to both the needs of the market, and more importantly it’s ever expanding client base. Providing diverse and layered CARE, TRAINING and RECRUITMENT solutions across a suite of services and disciplines, means that we are “Uniquely” placed to provide a genuinely consultative service and an array of optional outcomes designed to meet a sensible budget.
We place your loved one at the centre of everything we do and therefore treat them with the dignity and respect that they deserve. Your peace of mind and their security is assured through investment of our rigorous screening, vetting and training programmes. This means that all of our home care and support workers are tried and trusted members of staff, having completed their staged induction, staggered work placements and personal development plan, prior to supporting you or your loved one. This of course ensures that there is no doubt in their ability, attitude or aptitude for the type of specific care or support package designed to best meet the exact needs and targeted outcomes of the care plan, as well as supporting general wellbeing.
Given our extensive reservoir of staff, continuous recruitment and dedicated training facilities designed to support our other diverse range of services, we have an unrivalled ability to react quickly and effectively to the individual needs of any service user, be that for emergency cover through to support with complex health needs on a 24 hour basis.
Ultimate continuity and consistency may only be achieved through the delivery of competent, compliant and motivated staff. To this end, reliance is placed on infra-structure which is constructed of grid-iron policies and procedures, designed to protect all stake-holders against and from the vagaries of human nature. Uncompromising and beyond reproach this ingrained ethos is further protected from individual influence, personal motive or financial gain by tiered and shared responsibilities.
PCB apply practical and principled quality operating procedures and recognise the standards of the Care Quality Commission. Standards which are audited by an independent verifier appointed by the larger group. Eligibility, screening, payroll and human resources all operate independently of each other and therefore provide additional checks and balances at each stage of the pre-operational vetting assessment.
All occupational health requirements as laid down by the Department of Health (DOH) are met by documentary evidence. All additional and associated training is also covered by our in-house facility for HCA and CSW roles.
N-Trust operate a “non-prescriptive” MODEL when it comes to Service design and delivery.
This guarantee’s that you will never get an “off the shelf” response from us. Your specific service needs become the architecture of our DESIGN BRIEF and therefore YOU dictate the exact nature of the underpinning service you receive. This compliments both your own visions and values, cascading a shared ethos through real partnership and collaboration.
Whilst this group of specialist Care and Support workers undergo all of the standard vetting procedures leading up to full compliance. Particular attention is also focused on “Lone Working” and emphasis placed on Challenging Behaviour and safe guarding of adults, children and young people. The typical pedigree process would be:
This tends to involve a holistic approach to health, wealth and wellbeing and incorporates activities such as.
In order to work with the NHS all Health Care Assistants and Clinical Support Workers need to provide us with documentary evidence which meets the Occupational Health Requirements as laid down by the Department of Health (DOH)
We require the following documentary evidence.
HEPATITIS B
Copy of blood test showing the level of immunity 100miv/ml or above OR signed and stamped letterhead from your Haematology Department stating you are a “low responder”
VARICELLA
Copy of a blood test result showing immunity OR A signed declaration from your GP that you have had Chicken Pox.
TB (TUBERCULOSIS)
Confirmation of Scar seen by your GP or Occupational Nurse OR Record of A positive Skin Test/HEAF test Grade 2 OR Mantoux between 6mm and 15mm, but NOT 15mm.
MEASLES, MUMPS AND RUBELLA
Certificate of 2 MMR vaccinations OR Blood test showing Immunity.
All reports must be on headed paper or officially stamped, dated and signed. Unable to provide evidence? Your own G.P.or Occupational Health Department should be able to provide you with the information you require. If you are unable to obtain the required evidence we can arrange for you to have the necessary vaccinations
Whilst many of our care and support workers are no stranger to domestic duties, particularly those working a waking night! We do have a team of Domestic’s whom are dedicated to all associated domestic duties and tasks. Domestics and Kitchen assistants are taken through the same rigorous vetting procedures as all other colleagues, including the requirement of a clear, enhanced DBS. They would also need to provide up-to-date training certificates or undergo internal training covering the following mandatory elements. 1. Fire Safety 2. Infection Control 3. Food Safety 4. Safeguarding vulnerable groups. All of our Domestics and Kitchen assistants come from an associated background opposed to a commercial kitchen or retail catering environments and many see this type of work as a staging post in their development as a care or support worker.
More advanced roles are supported by additional training and/or experience. A supervisor supplied to work in a nursery/pre-school for example, will hold a full and relevant level 3 NVQ or vocational qualification based on the National Occupational Standards (NOS) such as the NVQ 3 in CCLD. This is true in all other cases and dependent upon discipline. This type of role is also matched against a full job description and person specification. It’s not uncommon for an assessment or interview to be staged prior to a fixed term assignment. Many such roles are fulfilled through an initial temporary assignment which transfers to permanency following an agreed term.
Typically would be involved in or supporting with the following:
Some of our most flexible and fluid team members, whom often work on short notice assignments and satisfy schedules which complement their own demanding “life style” which only enhances reliability. These individuals often possess an acute learning curve, derived from the variant nature of their work, allowing them to assimilate the demands, cultures and ethos of a new environment extremely quickly, following their local induction. Covering virtually all adult services, many eventually settle into a speciality and develop niche skills which become part of their own career path and training plan with ourselves, offering the scaffolding to a permanent placement or to remain part of the “Ultimate Bank Service”
Home care comes in many forms and has many names used to describe it, including Home Help, Domiciliary Care, Respite and Care Attendants. It can provide for Personal Care, House keeping, Domestic duties, Cooking and Preparing Meals through to Nursing and Health Care or simply companionship.
Home care can be very flexible, in order to meet a service, users exact needs and range from emergency care to 24 hour support and Live-In Care packages.
Working closely with statutory, private, charitable and voluntary sector organisations to ensure customers are supported during their transitional circumstances.
Offering floating support and outreach services to people in the following settings; Foyers, Refuge’s, Hostels, Homelessness, Re-settlement, Rehabilitation & Social Housing.
This is the care provided for people with an illness where recovery is not expected. We understand how difficult and emotional these situations are, which is why we provide respectful, pro-active carers whom encompass relative’s needs also during these last days of life, by ensuring their physical, psychological, social and spiritual needs are considered and met where ever possible.
We support a vast array of specialist services that support people living with conditions such as; Anxiety and Panic attacks, Bipolar Disorder, Body Dysmorphic Disorder (BDD), Dissociative Disorders, Borderline Personality Disorder, Eating Problems, Hypomania/Mania, Obsessive Compulsive Disorder (OCD), Paranoia, Post-Traumatic Stress Disorder (PTSD), Psychosis, Phobia’s.
Supporting across many registered care settings, providing care for people 18 to 65 whom have physical disabilities and are unable to look after themselves in their own home.
Working with specialist facilities and using various specialised equipment as part of a highly skilled team whom are responsible for catering to a wide range of disabilities and needs. Caring for young physically disabled people means helping to create an atmosphere that encourages social interaction. Encouraging independence and helping to retain movement or simply making sure service users are comfortable.
Supporting people with moderate or severe hearing loss and moderate to severe sight loss. The combination of the two often adds up to a serious disability which impact the lives and health of service users we support. Older people who are deaf-blind have higher rates of a range of conditions, including stroke, arthritis, heart disease, hypertension, falls and depression. Dual sensory loss presents challenges such as feelings of isolation, boredom, stress, depression and withdrawal. All of these are modelled within our training courses when supporting either within a residential or domiciliary setting.
We supply a wide range of nursing auxiliary support, healthcare assistants and support workers with specific skills tailored to complex care requirements, supporting people to remain in their own home. We have experience of supporting; Complex Care- Adults, Children and Young People, Palliative Care, Head and Spinal Injury rehabilitation, Home ventilation and respiratory support, Renal Care, 24 Hour Live In Care, Learning Disabilities Support.
Challenging behaviour presents in many various forms including; tantrums, hitting, kicking others, throwing things, over activity, inappropriate social or sexual conduct, bizarre mannerisms, eating of inappropriate objects, aggressive, destructive and self-injurious behaviour.
We have a vast experience of working with this client group and offer a suite of training courses geared to prepare and provide on-going support to staff engaged with such packages. We fully appreciate that there are many associated risks with this type of client group and equally understand that many of these behaviours can be linked to difficulty in communicating basic needs or wishes, which then simply manifest in a representative behaviour. Therefore attention to the detail of the care or support plan and a person centred approach are paramount for our staff.
Supporting with specialist care in order to stimulate and encourage residents with reduced ability to understand and cope independently by working in a person-centric way.
We have a vast experience of supporting adults, children and young people in the following settings/circumstances; Day Care services, Residential Care, Supported Living, Educational settings, Community Support (PA’s and buddies), Respite, Holidays and Activity Camps, Events, Conferences, Meetings and Social Events.
Supporting those in residential settings, working on a 24 hour basis, providing personal care and companionship for those whom found it difficult to cope at home without assistance. Providing support and personal care for those whom receive frequent, specialised nursing care.
